Privacy Policy

Your Privacy Matters

1. Collection of Personal Information

We collect personal information when you visit our Site or submit information through various forms, such as contact forms, service request forms, event registrations, and newsletter signups. The personal information we collect may include your name, email address, phone number, and any additional information you voluntarily provide. We may also collect non-personal data such as browser type, operating system, IP address, and other analytical information.

2. Use of Personal Information

We use your information to provide you with the services you request, such as bike rentals, service appointments, event registration, or general inquiries. Additionally, we may use your information to improve our Site, send updates, respond to your messages, and communicate about promotions or events related to Ride On Bikes.

3. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share it with trusted third-party service providers who help us operate our business (such as email providers, analytics platforms, or payment processors). We may also share personal information if required by law, court order, or government regulation.

4. Retention and Security of Personal Information

We retain your information only as long as necessary to provide the requested services or as required by law. We take reasonable measures, both digital and physical, to safeguard your data from unauthorized access, disclosure, or misuse.

5. Your Rights and Choices

You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights or contact us regarding our privacy practices, please email us using the contact information below.

6. Marketing Communications

If you opt into our mailing list, we may send updates about our shop, events, and services. You may unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.

7. Cookies and Other Tracking Technologies

Our Site may use cookies and other tracking technologies to collect information about your browsing behavior, website usage, and preferences. This helps us improve your experience and analyze how visitors use our Site. You can disable cookies through your browser settings if you prefer not to have this data collected.

8. Links to Third-Party Sites

Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party websites. Please review their policies before providing any personal information.

9. International Data Transfers

If you access our Site from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

10. Children's Privacy

Ride On Bikes does not knowingly collect personal information from children under the age of 13. If we learn that a child’s personal data has been collected, we will take steps to delete it promptly.

11. User Accounts and Purchases

If you create an account on our Site to make purchases or manage your orders, we collect basic account information such as your name, email address, billing and shipping addresses, and payment details. This information is used solely to process your orders, manage your account, and provide customer support.

We do not store complete credit card information on our servers. All payments are securely processed through Stripe, Inc. (https://stripe.com), a trusted third-party payment processor that follows industry-standard encryption and data protection protocols. Stripe may collect and process your payment data in accordance with their own Privacy Policy.

You may update or delete your account information at any time by contacting us or logging into your account. If you choose to close your account, we will retain only the information necessary to comply with legal or accounting obligations.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated “Effective Date.” Please review this Policy occasionally to stay informed about our current practices.

13. Contacting Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Ride On Bikes
1036 Broadway
Columbus, GA 31901

Email: rideon@rideonbikes.com

Thank you for supporting Ride On Bikes!